FAQs

Below, you’ll find answers to frequently asked questions about how Eve works, what you can expect, and how we’re committed to providing a personalised, eco-friendly service that aligns with your lifestyle and preferences. Dive in to discover more about the Eve experience.

Eve is a premium subscription service that delivers a personalised box of period essentials, luxury pamper products, and treats. Tailored to your preferences and menstrual cycle, each box aims to provide comfort, luxury, and convenience right before your period starts.

Upon signing up, you’ll be asked to fill out a brief questionnaire about your period, product preferences, and any specific needs or interests. Based on your responses and our period tracker that predicts your next cycle, we curate and send you a Eve a few days before your period begins.

Each Eve includes a selection of pads/tampons based on your preference, luxury pamper products such as hand creams and bath soaps, and delicious treats. All products are sourced from high-end, sustainable brands.

We use a sophisticated period tracker to estimate the start of your next cycle, ensuring your Eve arrives just in time. Your feedback after each box also helps us refine future selections to better suit your preferences.

Each Eve is priced at £19.99, including free shipping. There are no hidden fees, and you can cancel your subscription at any time.

While you can’t choose specific items for each box, your initial preferences and ongoing feedback guide us in tailoring your box. We ensure a mix of essentials and new, exciting products to explore.

Absolutely. We’re committed to sustainability, from the products we choose to our packaging. Eve is not only a treat for you but also a kind choice for the planet.

You can manage your subscription, including pausing or cancelling, through your online account. Adjustments to delivery schedules or product preferences can also be made easily.

Your satisfaction is our top priority. If you’re not pleased with your Eve, please contact our customer service team. We offer a satisfaction guarantee and will work with you to resolve any issues.

Due to the personalised nature of Eve, we currently do not offer the option to gift a subscription. Each box is uniquely tailored to the individual’s preferences and menstrual cycle to ensure the utmost personalisation and satisfaction.